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Showing posts with the label things my client learned

DAMN Redirects

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Today on "Things my client and I learned", we find out the internet (via redirects), when it wants to, will 'eff up your sanity. I've been on a bender with so many of my stories focusing on DNS, but it's the backbone of the internet so it can't help but get in the way. And although the issue here isn't a DNS issue (that I can identify,) I bring it up because the story starts with a change made to the DNS. First, if you don't know anything about DNS other than it means "Domain Name System," know that DNS is damn hard and easy to mess up. Making changes to the DNS can be flat out terrifying. So after you make changes, if you find out something isn’t working (related to changes or not,) you immediately ask for help (or in my case a casual, "I noticed when I got to my site, it's not my site.") But you're not always able to explain what happened or why, all you can say is that things aren't working as they should. I will sa...

Damn Nameservers

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  Today on "Things others learned", a client finds out nameservers, when they want to, will 'eff up their deliverability. This story is the counter to " Damn Beautiful Nameservers ." Instead of me oozing praise all over them, I'm going to go all "Negative Nancy" on them. But it's really not their fault. They can't help if it if they are given the wrong information or left unattended. But what the hell, I'm gonna curse them out anyway otherwise my whole schtick for ISKTBN is ruined. So today, nameservers aren't my friend, or, I should say, my client's. And so my story begins... Far, far way, in a work-from-home office that isn't an office, but holds a desk, computer, and internet connection... A prospect (further to be called 'client' because it's easier) reached out to me after they kept experiencing a high volume of bounces to emails they KNEW were active (one was their sister's email.) They also were receiv...